Admission – Frequently Asked Questions
We do not have fixed closing days, but please note that we may close once a month for maintenance.
No, there is no time limit. Please feel free to relax and enjoy your time without worry.
No. Our business hours are from 10:00 AM to 11:00 PM (last entry at 10:30 PM). Overnight stays are not available.
No, we’re sorry. Admission fees are the same for both members and non-members, on weekdays and weekends.
We’re sorry, but we do not accept any returns, exchanges, or compensation for prepaid tickets once purchased.
If there is a price revision, additional charges may apply when using older tickets.
No, they do not have a specific expiration date and can be used anytime.
We kindly ask that you do not bring any food or beverages into the facility.
Children under the age of 6 are not allowed in the bathing area.
Children aged 6 and above may use the changing and bathing areas.
The restaurant is open to guests of all ages. Please inform the front desk if you are using the restaurant only.
Mixed bathing is not permitted for children aged 7 and over or those taller than 120 cm.
Guests (regardless of age) who are still wearing diapers or training pants are not allowed to enter the changing or bathing areas.
We’re sorry, but entry is not permitted for guests with tattoos or body art, regardless of size.
Bath Area – Frequently Asked Questions
Not all. Our natural hot spring water is available in the rock bath and Japanese-style bath in the outdoor area, as well as the cypress indoor baths for both men and women.
Yes. Towels and indoor wear are available for rent.
You are also welcome to bring your own towels if you prefer.
Yes. They are available for purchase via vending machines in the changing area.
Shampoo, conditioner, and body soap are provided free of charge in the bathing area.
Yes, but only bottled beverages purchased within our facility are allowed.
We kindly ask that you refrain from bringing in milk in glass bottles or drinks in cartons.
No. For safety, hygiene, privacy, and bathing etiquette reasons, the use of all electronic devices is strictly prohibited in the changing and bathing areas.
In the women’s powder room, we provide makeup remover, toner, moisturizer, cotton swabs, tissues, a hair dryer, and a hairbrush — all available free of charge.
In the men’s powder room, you’ll find hand soap, hair tonic, aftershave lotion, cotton swabs, tissues, a hair dryer, and a hairbrush, also complimentary for all guests.
Yes. In the women’s powder room, you may use your own hair dryer or hair iron at the designated outlets equipped with safety sockets.
Restaurant – Frequently Asked Questions
Yes. If you inform the front desk upon arrival, you may use the restaurant only.
On weekdays, we offer a special lunch menu between 11:30 AM and 2:00 PM.
Please note, however, that restaurant-only use is not available on weekends and public holidays.
We’re sorry, but we do not accept table reservations.
Seating reservations are only available for guests booking banquet plans.
No, we do not have private rooms.
However, we offer a variety of seating options, including counter seats, table seats, and tatami-style floor seating with sunken kotatsu tables for groups of four or six.
The tatami seating areas are divided by bamboo blinds for added privacy.
Other – Frequently Asked Questions
Yes. We share a parking lot with the adjacent Tokyo Swimming Center, with 88 spaces available.
Guests using SAKURA can park free for up to 2 hours. After that, a fee of ¥200 per 30 minutes applies.
If you spend ¥3,000 or more, you receive 4 hours free; with ¥5,000 or more, parking is free all day.
Yes. Comfortable indoor wear is available for rent at a fee of ¥450.
Yes, but only rental bath covers provided by our facility may be worn in the bathing area.
Yes. The lobby lounge on the 1st floor and the relaxation area on the 2nd floor are open to all guests, regardless of gender, and are suitable for families.
We accept cash, public transportation IC cards, credit cards (some with contactless payment), as well as PayPay, iD, and QUICPay electronic payments.
Yes, free Wi-Fi is available. However, please note that the use of mobile phones and other communication devices is not permitted in the changing rooms or bathing areas.